We do not deliver our products ourselves, we use third party couriers to deliver directly to your home or workplace.
The couriers we use are UK Mail, XDP Express, DHL, TNT, DPD and World Wide Parcels.
Depending on your location and the size and weight of your product the appropriate courier will be selected by ourselves.
We aim to dispatch your orders the same working day if ordered before 2pm however there is no guarantees during busy periods.
All products are fully insured for loss, damage, stolen etc so you have the peace of mind that your order is secure.
Due to us not delivering your products ourselves we cannot guarantee or fulfill any special requirements of your delivery.
We can certainly add notes to your consignment upon dispatching so if you do have any special instructions or requirements please add a note to your order upon checkout.
Although we send UK Mainland orders for Next Day Delivery we do not give any guarantees as your delivery is out of our hands once it has left our warehouse.
We will always add a tracking number to your order once your order has been dispatched, you will be able to click this tracking number in the "My Account" section of our website and this will redirect you to the courier who is delivering your product(s).
If you have any questions about your delivery you will have to contact the respective courier directly as we can only give you the information displayed on the tracking website.
If you have a problem with your delivery then we can certainly assist you.
If your delivery address is not in the UK it will take approximately 3-5 working days for delivery.
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